A predictive dialer is a complex outbound calling system that automatically dials numerous phone numbers using algorithms and real-time data. Predictive dialers, as opposed to manual or progressive dialers, make calls before of time to reduce idle time by predicting when agents will be available https://gsmgateway594725946.wordpress.com/2025/05/31/why-must-call-center-software-have-a-predictive-dialer/